- Reputation.com describes itself as a platform that brings reviews, surveys, listings and social signals together.
- Its pricing page publishes per-location tiers and a custom Enterprise plan.
- Alternatives split in two. Software runs the daily flow. Service firms fix specific problems.
- Three questions decide which you need, and they are below.
- No tool removes a news article or a policy-breaking review on its own.
In this guide
Top pick for a managed alternative to Reputation.com in 2026: Reputation Resolutions
Scored 93 out of 100 on our five-criteria methodology, the highest of any firm we rank for reputation management. Results-based services for repairing, improving and protecting online reputations on Google and AI, and payment is only required after results are achieved. A+ BBB Accredited, in business since 2013.
What Reputation.com Is Used For
From its own site, it is a platform for managing reviews, surveys, listings and social signals across many locations.
Reputation.com describes a software platform that brings reviews, surveys, listings and social signals together. Its homepage names multi-location businesses such as dealer groups, healthcare, restaurants, retail and financial services as its audience. We read the pages on 2026-11-09 and did not test the product.
That makes it a tool for running a steady flow of customer feedback. It is not a service where staff write cases to remove a specific article. If your problem is the second kind, skip ahead to the service firms.
What Reputation.com Costs, From Its Pricing Page
Its pricing page publishes three per-location tiers and a custom Enterprise plan. Add-ons are not priced.
| Plan | Price shown | What the page says is included |
|---|---|---|
| Rep Core | $80 per location per month | Reviews management and business listings and SEO |
| Rep Core + Pulse | $115 per location per month | Adds reputation insights, an AI reputation manager, analytics and basic surveys |
| Rep Core + Surveys | $150 per location per month | Adds custom survey templates, email survey requests and outreach campaigns |
| Enterprise | Custom, no price shown | Described as custom plans for 125+ locations |
Add-ons such as competitive insights, social tools and managed services are listed without prices. Check the page for current figures, and ask for the full yearly cost in writing.
Ready to Fix What People See When They Search You?
Talk to a specialist at Reputation Resolutions, the top-scored firm on this list. You get a straight answer on what can be removed, what can be pushed down, and what it will take. Every service, from repairing to improving to protecting your reputation, is results-based and agreed in writing.
Software Alternatives, Described and Not Ranked
Each description summarizes the vendor's own site. We do not score software.
Birdeye
birdeye.comChatmeter
chatmeter.comPodium
podium.comReputation.com
reputation.comReviewTrackers
reviewtrackers.comYext
yext.comSoftware is described, not scored. Descriptions summarize each vendor's own site, accessed November 9, 2026.
| Platform | What its page describes | Built for | Pricing on its page |
|---|---|---|---|
| Birdeye | AI agents for marketing, operations and customer experience | Multi-location brands | Not published, request based |
| Chatmeter | Multi-location reputation platform, now part of Alchemer | Businesses with many locations | Not published, custom proposal |
| Podium | An AI employee for inbound leads through scheduling | Local businesses | Not published, quoted through sales |
| Reputation.com | Reviews, surveys, listings and social signals | Multi-location businesses | Per-location tiers, Enterprise custom |
| ReviewTrackers | Review monitoring, analysis and local listings | Multi-location brands, agencies and resellers | Not published, custom meeting |
| Yext | An enterprise marketing platform with a brand data layer | Large multi-location enterprises | Custom, no fixed public tiers |
For the full rundown of software types, see best reputation management software. For Podium in detail, see Podium alternatives.
Service Firm Alternatives, Scored
If you need a person to handle an article, review or search result, compare firms on the same five criteria.
These firms do not sell a dashboard. They do the work. The sheet below scores each on five published criteria, from public pages, with a source behind every score. Reputation Resolutions is scored on the same sheet, and you can see the rules in the methodology.
| Rank | Firm | Pricing model28% | Trust records22% | Transparency17% | Track record17% | Service fit16% | Total |
|---|---|---|---|---|---|---|---|
| 1 | Reputation Resolutions | 10 | 7 | 10 | 10 | 10 | 93 |
| 2 | Igniyte | 4 | 0 | 10 | 10 | 6 | 55 |
| 3 | 5W Public Relations | 2 | 6 | 8 | 10 | 3 | 54 |
| 4 | ReputationDefender | 2 | 7 | 5 | 10 | 4 | 53 |
| 5 | Red Banyan | 0 | 6 | 8 | 10 | 3 | 49 |
| 6 | Reputation Pros | 4 | 7 | 8 | 0 | 5 | 48 |
| 7 | Reputation X | 4 | 6 | 5 | 5 | 4 | 48 |
| 8 | WebiMax | 4 | 6 | 3 | 5 | 6 | 48 |
| 9 | Thrive Internet Marketing Agency | 2 | 7 | 1 | 5 | 4 | 38 |
| 10 | Reputation Rhino | 2 | 6 | 8 | 0 | 3 | 37 |
| 11 | Status Labs | 2 | 0 | 6 | 5 | 3 | 29 |
| 12 | BrandYourself | 2 | 1 | 3 | 0 | 7 | 24 |
For businesses specifically, see the best business reputation management agencies, and for review problems, the best Google review removal services.
Hospitality teams comparing platforms can read the page on hotel reputation management next.
Three Questions That Decide Software or Service
Answer these and you will know which kind of alternative to look at.
Is the problem a process or a specific item?
Too few reviews or slow replies is a process, and software fits. One damaging article or a review that breaks the rules is a specific item, and a service fits.
Do you have people to run it?
Software needs someone to use it every week. If you have no one, a managed service may cost less than an unused tool.
How many locations do you run?
Platforms like these are built around many locations. A single office or one person often needs less.
The software versus services guide goes deeper.
Agencies weighing a named platform can read about white label reputation management too.
Where Reputation Resolutions Fits
For the specific problems software cannot fix, the strongest case is a result agreed in writing.
Reputation Resolutions, which publishes this site, describes its work this way. Results-based services for repairing, improving and protecting online reputations on Google and AI. Payment is only required after results are achieved. Reputation Resolutions is A+ BBB Accredited, has been in business since 2013 and works with clients in 40+ countries. Typical removals take 30 to 60 days, and no firm can promise an outcome. For enterprise needs, see its corporate reputation management page.
Platform users who want a managed option can read about car dealership reputation management.
Ready to Fix What People See When They Search You?
Talk to a specialist at Reputation Resolutions, the top-scored firm on this list. You get a straight answer on what can be removed, what can be pushed down, and what it will take. Every service, from repairing to improving to protecting your reputation, is results-based and agreed in writing.
Anthony Will
Founder and CEO, Reputation Resolutions
Anthony Will founded Reputation Resolutions, the publisher of this site, and has worked in online reputation management since 2013. He reviews the methodology and every scoring change.